Welcome to Curtains Maker. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website, requesting a quotation, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.

About Curtains Maker

Curtains Maker is a trusted provider of premium custom-made curtains, roller blinds, wave curtains, American curtains, Romani curtains, handcrafted sofas, and professional installation services in Riyadh, Saudi Arabia. We are committed to delivering high-quality products, expert craftsmanship, and exceptional customer service for residential and commercial spaces.

Acceptance of Terms

By accessing our website or placing an order, you confirm that you are legally capable of entering into a binding agreement and agree to comply with these Terms & Conditions, our Privacy Policy, Refund Policy, Shipping & Manufacturing Policy, and any other policies published on our website.

Products & Services

Most products offered by Curtains Maker are custom-made according to your selected dimensions, fabrics, colors, finishes, and design preferences. Product images displayed on our website are intended for illustration purposes only. Due to differences in lighting, photography, monitor settings, and natural fabric variations, the final product may vary slightly in appearance while maintaining the agreed design and quality standards.

Quotations & Pricing

All quotations are provided based on the information available at the time of the request. Prices may change without prior notice due to material costs, supplier pricing, taxes, or other market conditions. A quotation does not constitute a confirmed order until accepted by the customer and approved by Curtains Maker.

Orders & Confirmation

An order is considered confirmed only after all required information has been received, measurements have been verified where applicable, and any required payment has been completed. Customers are responsible for reviewing all specifications, dimensions, colors, fabrics, and design selections before approving production.

Payments

Payment terms may vary depending on the type and value of the order. Some projects may require full payment or a deposit before manufacturing begins. The remaining balance, if applicable, must be paid according to the agreed payment schedule before delivery or installation. All payments must be made using approved payment methods accepted by Curtains Maker.

Custom Manufacturing

Since our products are individually manufactured according to customer requirements, production begins only after final approval of the order. Once manufacturing has commenced, modifications, cancellations, or design changes may not be possible or may incur additional charges.

Measurements

Accurate measurements are essential for custom-made products. Where customers provide their own measurements, Curtains Maker cannot be held responsible for fitting issues resulting from inaccurate measurements. If our professional measurement service is used, we will manufacture the products according to the measurements collected by our team.

Delivery & Installation

Delivery and installation dates provided by Curtains Maker are estimates and may vary depending on production schedules, material availability, weather conditions, transportation, or other unforeseen circumstances. While we make every effort to deliver projects on time, delays beyond our reasonable control shall not constitute a breach of contract.

Customers are responsible for ensuring safe and reasonable access to the installation site. Any additional work required due to restricted access or unexpected site conditions may result in additional charges.

Returns & Refunds

As the majority of our products are custom-made, returns and refunds are generally not available once production has started, except in cases involving manufacturing defects or products that differ from the approved specifications. Refunds and replacements are subject to the terms outlined in our Refund Policy.

Warranty

Curtains Maker provides warranty coverage against manufacturing defects in accordance with our Warranty Policy. The warranty does not cover damage resulting from misuse, improper cleaning, accidental damage, unauthorized modifications, normal wear and tear, or third-party installation.

Customer Responsibilities

Customers agree to provide accurate contact information, measurements, design approvals, and delivery details. Any errors resulting from incorrect information supplied by the customer may lead to additional production or installation costs. Customers should inspect all products upon delivery and report any concerns promptly.

Intellectual Property

All website content, including text, graphics, logos, product photographs, videos, designs, layouts, and other materials, are the intellectual property of Curtains Maker unless otherwise stated. No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Website Use

You agree to use our website only for lawful purposes. You must not attempt to interfere with website functionality, introduce malicious software, gain unauthorized access to our systems, or engage in any activity that may damage our website or reputation.

Limitation of Liability

Curtains Maker shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our total liability shall not exceed the amount paid for the specific product or service giving rise to the claim, except where otherwise required by applicable law.

Force Majeure

Curtains Maker shall not be held responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including natural disasters, pandemics, government restrictions, labor disputes, transportation disruptions, supplier shortages, or other unforeseen circumstances.

Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website and services, you consent to the collection and use of your information as described in that policy.

Changes to These Terms

Curtains Maker reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page with the revised effective date. Continued use of our website or services after any changes constitutes acceptance of the updated Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia. Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts of Saudi Arabia.

Contact Us

If you have any questions regarding these Terms & Conditions or require further assistance, please contact the Curtains Maker customer support team through the contact information available on our website.

Thank you for choosing Curtains Maker. We appreciate your trust and look forward to helping you transform your home or business with premium custom curtains, blinds, and handcrafted sofas.