At Curtains Maker, we are committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and security. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website, contacting us, or purchasing our products and services. By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Curtains Maker is a trusted provider of premium custom-made curtains, roller blinds, wave curtains, American curtains, Romani curtains, handcrafted sofas, and professional installation services in Riyadh, Saudi Arabia. We are dedicated to delivering high-quality products and exceptional customer service while respecting your privacy.

Information We Collect

When you interact with our website or contact us, we may collect personal information that helps us provide our products and services. This information may include your name, email address, phone number, delivery address, project location, product preferences, room measurements, consultation requests, payment information, and any additional details you voluntarily provide when requesting a quotation or placing an order.

We also collect certain non-personal information automatically through cookies and analytics tools. This may include your browser type, device information, IP address, operating system, pages visited, referring website, and general browsing activity. This information helps us improve website performance and user experience.

How We Use Your Information

The information we collect allows us to provide you with a professional and personalized experience. We use your information to respond to inquiries, prepare quotations, process orders, arrange measurements and installation appointments, deliver products, provide customer support, improve our services, and communicate important updates regarding your order.

With your permission, we may occasionally send promotional offers, product updates, seasonal collections, or special discounts. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and improve website functionality. Cookies help us remember your preferences, understand visitor behavior, measure website performance, and provide relevant content.

These technologies do not collect sensitive personal information and are used primarily for analytical and functional purposes. You may disable cookies through your browser settings, although doing so may affect certain website features and functionality.

Payment Security

We do not store your complete payment card details on our servers. Payments are processed securely through trusted payment providers that comply with industry security standards. Your financial information is encrypted during transmission to ensure a safe and secure payment process.

Sharing Your Information

Curtains Maker respects your privacy and does not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary to complete your order or provide requested services. This may include trusted delivery companies, installation teams, payment processors, website hosting providers, analytics services, or government authorities where required by applicable law.

All service providers working with Curtains Maker are expected to maintain appropriate security measures and use your information only for the services they provide on our behalf.

Data Security

Protecting your personal information is one of our highest priorities. We implement appropriate technical, administrative, and organizational security measures to safeguard your data against unauthorized access, misuse, disclosure, alteration, or destruction.

Although we take every reasonable precaution to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

When your information is no longer required, we securely delete or anonymize it whenever reasonably possible.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your personal data.
• Restrict or object to certain processing activities.
• Withdraw consent for marketing communications.
• Request a copy of the personal information we hold about you.

To exercise any of these rights, don’t hesitate to get in touch with our customer support team using the contact information provided below.

Third-Party Links

Our website may contain links to third-party websites for your convenience. These websites operate independently and have their own privacy policies. Curtains Maker is not responsible for the privacy practices or content of external websites, and we encourage you to review their policies before providing any personal information.

Children’s Privacy

Our website and services are intended for adults and business customers. We do not knowingly collect personal information from children under the age required by applicable law. If we become aware that such information has been collected unintentionally, we will promptly remove it from our records.

International Data Transfers

If your information is transferred outside your country for website hosting, cloud storage, or business operations, we take reasonable steps to ensure your personal information remains protected in accordance with applicable privacy standards.

Changes to This Privacy Policy

Curtains Maker may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be published on this page along with the revised effective date. We encourage visitors to review this page periodically to stay informed about how we protect personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details available on our website. Our team is committed to responding promptly and assisting you with any privacy-related inquiries.

Thank you for trusting Curtains Maker. We appreciate the opportunity to serve you and remain committed to protecting your privacy while delivering premium custom curtains, blinds, sofas, and interior solutions across Riyadh, Saudi Arabia.