At Curtains Maker, we are dedicated to delivering premium-quality custom curtains, roller blinds, wave curtains, American curtains, Romani curtains, and handcrafted sofas with exceptional craftsmanship and reliable service. Since most of our products are custom-made to meet each customer’s unique requirements, our manufacturing and shipping process is carefully planned to ensure outstanding quality and customer satisfaction. Please review our Shipping & Manufacturing Policy before placing your order.

Order Confirmation

Once your order has been placed, our team will review your product selections, measurements, fabric choices, and design specifications. Production will begin only after all order details have been confirmed and any required payment has been received. We encourage customers to carefully verify all information before approving their order, as changes may not be possible once manufacturing begins.

Custom Manufacturing Process

Every product is individually crafted according to your selected style, size, fabric, color, and design preferences. Our skilled craftsmen use premium-quality materials and professional techniques to produce window treatments and furniture that combine elegance, durability, and functionality.

Because each order is made specifically for you, manufacturing times may vary depending on product complexity, material availability, and seasonal demand.

Production Time

Production timelines vary depending on the type and quantity of products ordered. Most custom orders are completed within 7 to 14 business days, although larger projects or specialized designs may require additional time. If there are any unexpected delays, our team will keep you informed throughout the manufacturing process.

Quality Inspection

Before any product leaves our workshop, it undergoes a thorough quality inspection. We carefully examine fabrics, stitching, hardware, dimensions, finishing, and overall workmanship to ensure every item meets our quality standards before delivery and installation.

Shipping & Delivery

Once your order has successfully completed production and quality inspection, we will arrange delivery to your specified location. Delivery schedules are coordinated with customers to ensure a smooth and convenient experience. Shipping times may vary depending on your location, project size, and delivery requirements.

We proudly serve customers throughout Riyadh, Saudi Arabia, and may also provide delivery to other locations upon request.

Delivery Inspection

We recommend inspecting your products immediately upon delivery or after installation. If you notice any damage, manufacturing defect, or issue with your order, please notify our customer support team within 48 hours so we can review the matter and provide an appropriate solution.

Installation Services

Curtains Maker offers professional installation services performed by experienced technicians. Our installation team ensures your curtains, blinds, and other products are fitted safely, accurately, and according to the highest standards of workmanship.

If installation is included in your order, we will coordinate a convenient appointment following delivery.

Delivery Delays

While we strive to meet every estimated delivery date, occasional delays may occur due to circumstances beyond our control, including supplier delays, weather conditions, transportation disruptions, public holidays, or other unforeseen events. We appreciate your patience and will keep you informed of any significant changes to your delivery schedule.

Customer Responsibilities

Customers are responsible for providing accurate delivery information, approved measurements, and safe access to the installation location. Delays or additional charges resulting from incorrect information or restricted site access may be the customer’s responsibility.

Changes to Orders

Requests to modify fabrics, dimensions, colors, or product specifications should be submitted as soon as possible. Once manufacturing has commenced, changes may not be possible, and additional costs may apply if modifications require restarting production.

Contact Us

If you have any questions regarding our Shipping & Manufacturing Policy or would like an update on your order, please contact the Curtains Maker customer support team using the contact information provided on our website. We are committed to providing transparent communication, exceptional craftsmanship, and reliable delivery for every project.

Thank you for choosing Curtains Maker. We appreciate your trust and look forward to transforming your home or business with premium custom curtains, blinds, and handcrafted furniture.